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Accessibility Statement

Last updated: September 28, 2026

Our Commitment

The Dive Machine is committed to making our website accessible to everyone, including people with disabilities. We are working to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we keep improving the site so that everyone can find the information they need to plan their dives.

What We Have Done

  • Clear structure: each page has a single main heading and its content is organized in ordered sections, which helps screen reader users navigate.
  • Content always visible: important information, descriptions and buttons are not hidden behind hover effects or delayed by entrance animations.
  • Alternative text: images that convey information have descriptive alternative text in English and Spanish, and decorative images are marked as such.
  • Responsive design: the website adapts to phones, tablets and computers.
  • Language identification: every page declares its language, and our content is available in English and Spanish, with links between both versions.
  • Lighter pages: optimized images and fewer heavy scripts, so the website loads faster on slow connections.

Known Limitations

We know there is still work to do. Some older content, such as blog articles, may not meet every WCAG criterion. Embedded third-party content, such as maps, videos and the chat button, may not be fully accessible. We are working to fix these issues.

Inclusive Diving

At The Dive Machine, accessibility goes beyond our website. We offer adapted diving experiences for people with disabilities, and our team works with each person to accommodate their specific needs, so that everyone can experience the underwater world.

If you have specific accessibility requirements for a diving activity, please contact us in advance so we can prepare the best possible experience for you.

Report an Accessibility Issue

If you find an accessibility barrier on our website or have suggestions for improvement, we want to hear from you. Write to info@thedivemachine.com with the subject line "Website Accessibility Issue".

To help us solve it quickly, please include the page address (URL), a short description of the problem and, if applicable, the assistive technology you were using.

You can also call us at +52 998 291 2220.

The Dive Machine

Private dive center in Playa del Carmen. Personalized experiences, PADI- and SSI-certified guides, and a genuine commitment to marine conservation.

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  • +52 998 291 2220
  • info@thedivemachine.com
  • Calle 6 Nte Bis. 227, Solidaridad, 77710 Playa del Carmen, Q.R., Mexico

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